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Simple EV Infrastructure Support Plans

Keep your chargers online with proactive maintenance, technician dispatching, reporting, and service management through TOMS.

Essential Platform Fee

Best for light operational support

$99 /month

Maintenance Management

Work Order Management

QR Code Issue Reporting

Email support

Dispatch Coordination

Access to certified service partners

Access to certified service partners

Enterprise

Best for organizations managing multiple sites and complext needs.

Custom pricing
26+ Chargers

Charger monitoring dashboard

Work order creation

QR code issue reporting

Email support

Basic reporting

Good for:

Large portfolios, utilities, government, and enterprises.

Choose the Right Plan for Your Site

All plans include access to the TOMS platform and our certified service network.

Professional Platform Fee

Best for active charger operations management

$250 /month
 

Includes Essential features, plus:

Charger monitoring dashboard

Charger Operations Management

Proactive Management

Automated Work Order Creation

Access to certified service partners

Enterprise

Best for organizations managing multiple sites and complext needs.

Custom pricing
26+ Chargers

Charger monitoring dashboard

Work order creation

QR code issue reporting

Email support

Basic reporting

Good for:

Large portfolios, utilities, government, and enterprises.

Enterprise Platform Fee

Best for multi-site infrastructure oversight

$380/month

Includes Essential & Professional features, plus:

Multi-site oversight

Data Collection

Compliance Reporting

High Urgency Priority Tickets

Level 2 Chargers
(L2)

$50 /month per L2

Access to certified service partners

Enterprise

Best for organizations managing multiple sites and complext needs.

Custom pricing
26+ Chargers

Charger monitoring dashboard

Work order creation

QR code issue reporting

Email support

Basic reporting

Good for:

Large portfolios, utilities, government, and enterprises.

Dual-port chargers may be priced differently based on operational scope

Direct Current Fast Chargers
(DCFC)

$120 /month per DCFC

Vehicle-to-grid
(V2G)

$180 /month per V2G

Monthly pricing shall be increased based on charger types and quantities.

Replacement parts & materials

Additional Service Costs

Emergency after-hours dispatch

Some services are billed separately, including:

Major electrical repairs

Network troubleshooting requiring onsite service

Equipment replacement

How TOMS Works

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Charger Issue Reported

Via QR Code System, Dashboard, or Automated Alert.

TOMS Creates Work Order

The platform routes the issue to the appropriate certified technician within the territory.

Technician Dispatched

Service partner diagnoses and resolves the issue.

Site Host Receives Updates

Photos, notes, invoices, and service history stored in one place.

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